Your privacy matters to us
Transparency is central to our South African operations
Introduction and core principles
We take your privacy seriously. This policy outlines what personal data we collect, how we use it, and the rights you have under South African law. By accessing ivoraquero.sbs, you agree to these practices.
We protect your information using technical and organisational measures. Please review this statement carefully and reach out if you have any questions about your privacy.
Personal data we collect
We collect information directly from you and through automated tools. This includes contact details, usage data, device information, and communication records.
Data collected directly
- • Contact information like your name and email
- • Business or project details you provide
- • Feedback or questions submitted via forms
- • Information you include in electronic correspondence
- • Any files or documents you upload voluntarily
Automatically collected data
- • IP address, device type, and browser used
- • Pages visited and actions taken on our website
- • Activity time stamps for site access
- • Referrer sources, such as links or adverts
- • Preferences and settings saved for your experience
How your data is used
Your personal data is used strictly for site operation, communication, analytics, and improvement. We never share or sell your data for unrelated purposes.
- • Providing requested services and support
- • Improving site functionality and content relevance
- • Answering your questions or requests
- • Sending updates or relevant information by consent
- • Detecting and preventing technical or security issues
- • Complying with legal and regulatory requirements
- • Protecting the rights of users and our organization
Our commitment: We maintain rigorous security standards and continuous review to ensure your information remains protected.
Who your data is shared with
Your details may be shared with trusted partners for operational support or legal reasons, but only as necessary and only with adequate safeguards.
Using third-party service providers
Service providers help us operate more efficiently. They only gain access to necessary data and must comply with our privacy standards.
Compliance and legal disclosures
Data may be disclosed in response to South African legal requirements or to protect users.
Anonymous insights and stats
Aggregated and anonymised data helps improve our platform; this data does not identify individuals.
Your privacy rights
You have the right to know, update, correct, or delete your personal data, as well as to object to processing in some cases.
- • Request access to your data anytime needed
- • Correct mistakes or update outdated information
- • Ask us to delete your personal details
- • Request a copy of your data in a common format
- • Object to processing based on specific reasons
- • Limit how much and how long we use your data
To exercise any rights, contact us at the details below. We will respond within a reasonable timeframe as required by law.
How we keep your data safe
Your data is protected through encryption, controlled access, and state-of-the-art security controls for peace of mind.
Technical protections in place
- • Data encryption using secure protocols
- • Routine vulnerability scanning for weaknesses
- • Network segmentation to limit access points
- • Regular data backup and recovery checks
How our team protects your data
- • Staff training on privacy responsibilities
- • Strict access controls for roles
- • Regular audits and policy updates
- • Incident response protocols in place
How long we keep your data
Personal data is kept as long as needed to serve you, fulfill legal requirements, and for essential business reasons only.
- • Kept for the duration of your relationship
- • Analytics retained for improvement only
- • Records stored to resolve ongoing matters
- • Kept solely for payment or billing processes
- • Consent-based data only, stored briefly
We review retention regularly to follow legal best practices and user interests.
Transfers outside South Africa
If transferred abroad, your data is safeguarded according to strict standards and South African law.
- • Secure cloud storage solutions may be used
- • Data partners outside SA must meet requirements
- • Appropriate contractual safeguards are enforced
- • Only transferred where necessary and protected
Our use of cookies
Cookies personalise your experience and help our site run smoothly. You can manage preferences via our cookie policy.
Types of cookies we use
- • Required for website features and functionality
- • Used to monitor and improve site performance
- • Enable content tailored to your preferences
- • Enhance usability and navigation on the site
You can update preferences or disable cookies anytime in browser settings.
Changes to this privacy statement
Policy updates are posted here. Please visit often to stay informed about practices changing over time.
- • Material changes will be explained in detail
- • Significant updates may trigger notifications
- • Review this page for ongoing amendments
- • Your continued use means acceptance of changes
Check this page’s version and update date for reference.
Contact us about privacy
Reach out with privacy questions or requests by email or phone below.
Ivoraquero
The Link, 173 Oxford Road, Rosebank, Johannesburg 2196 South Africa
Phone: +27329964924
Email: content@ivoraquero.sbs
Last updated: March 3, 2026
Effective date: March 3, 2026